Shipping policy

Shipping Policy – JanHealthMedi

Last Updated: August 4, 2026

At JanHealthMedi, we are committed to delivering your healthcare products safely and as quickly as possible. Please read our shipping policy below before placing an order.

Shipping Locations

We currently ship across India only. At this time, we do not offer international shipping.

Order Processing

  • Orders are processed within 1–2 business days after successful payment confirmation.

  • Orders placed on weekends or public holidays may be processed on the next business day if required, although deliveries may still be made on holidays depending on courier availability.

Shipping Charges

  • FREE Shipping on all orders above ₹999 or more.

  • A flat shipping fee of ₹99 applies on Prepaid&COD orders below ₹999.

Estimated Delivery Time

After your order has been shipped, delivery generally takes:

  • Metro Cities: 2–5 business days

  • Other Cities & Towns: 3–7 business days

  • Remote Locations: 5–10 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, festivals, or other unforeseen circumstances.

Order Tracking

Once your order is shipped, you will receive shipment details and can track your order using the tracking information provided.

Prescription Medicines

You Can Order Medicine"s By valid doctor's prescription. Orders containing prescription medicines will only be processed after the required prescription has been successfully verified. JanHealthMedi reserves the right to cancel any order if a valid prescription is not provided.

Delivery Delays

If your order has not been delivered within 7 days after the estimated delivery date, please contact our support team. We will coordinate with the shipping partner to resolve the issue as quickly as possible.

Incorrect Address

Please ensure your shipping address, contact number, and PIN code are correct before placing your order. JanHealthMedi is not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.

Damaged or Missing Items

If your package arrives damaged or any item is missing, please contact us within 48 hours of delivery with your order number and clear photos of the package and products, where applicable. We will investigate and assist you with an appropriate resolution.

Contact Us

If you have any questions about shipping or your order, please contact us:

Email: janhealthmedi@gmail.com

Thank you for choosing JanHealthMedi. We appreciate your trust and look forward to serving your healthcare needs.